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dutch

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Posts: 3
Reply with quote  #1 
Hello!

I am using ViewCompanion Premium, Version 10.00 - 64-bit.

I'm finding that when I try to open up a marked up file [saved as .vcm or .scmx], that ViewCompanion will briefly open and then shut down, preventing me from seeing my work.

I've restarted both the application and my computer several times and persistently run into this issue.

I saw a similar issue posted, though it's utilizing a different format; please advise.

Thanks!

softcomp

Administrator
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Posts: 242
Reply with quote  #2 
Hi,

Would it be possible to send us some sample files?

Best regards,
Support

dutch

Registered:
Posts: 3
Reply with quote  #3 
Apologies for the delay!

The support team helped me to figure this out. 

It was a simple fix, one needs to open the .pdf file that's being marked up; I was trying to open up the markup file on its own!
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